Forgot Password

You can reset your password yourself if you are the primary user for a merchant facility (i.e. your login name is an 8-digit number).

You cannot reset your password here if:

• You are not the primary user
• You are the primary user for a chain or HQ (i.e. your login name is a 9-digit number)

You should instead contact your User Administrator, your Westpac Client Manager or the merchant helpdesk on 1800 029 749.